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Do you need help now?

If your mental or emotional state quickly gets worse or deteriorates, this can be called a 'mental health crisis'. In this situation, it is important to get help quickly.

If you are experiencing something that makes you feel unsafe, distressed, or worried about your mental health, you can access local urgent mental health support by calling NHS 111 and selecting the mental health option.

If you require emotional support or less urgent signposting, please call the mental health helpline on 0800 001 4331 and dedicated staff will support you to access the help you need. The phone line is open 24 hours a day, seven days a week. 

If you are seeking emotional wellbeing and mental health support for children and young people, please call the Lincolnshire Here4You line on 0800 234 6342 (open 24/7). Children and young people can also self-refer online at

Alternatively, the Shout text messaging service is also available if you are unable to call. Text 'SHOUT' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support. 

Local mental health support

For out of hours support, a local crisis team can help support you. Contact details should be in your care plan. If you don't have these, call our Single Point of Access Team on 0303 123 4000 or email [email protected].

If you have not used our services before, call our Mental Health Helpline above for advice and support. Or, if you are 16 or over and feeling stressed, anxious, low in mood or depressed, you can self-refer to Lincolnshire Talking Therapies - our talking therapies service.

During office hours, contact your general practitioner (GP). They will be able to refer you to the most appropriate mental health service in your area. 

If you don’t have a GP, use the NHS website to locate the nearest one to you.

Alternatively, there are also lots of community resources available such as Night Light Cafes, Wellbeing Hubs and other groups and activities that may support you. You can contact your local Community Connector.

If you or someone you know requires immediate assistance for serious or life-threatening emergency mental or physical health, please call 999 or go to the emergency department.

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